by Jaron Rice | Jan 11, 2021 | Industry Updates, Tips & Tricks, What's Happening
The United States Postal Service is causing many merchants to get chargebacks from their customers due to their inability to do their job and deliver packages in a timely manner with accurate tracking information. When a consumer purchases something from a business,...
by Jaron Rice | Dec 15, 2020 | Tips & Tricks
With COVID-19 and government regulations wreaking havoc on the small business community across the country, it’s incredibly important for small businesses to stick together. Everywhere I turn, I hear business owners talking about the importance of shopping...
by Jaron Rice | Nov 10, 2020 | Tips & Tricks
In this video we offered some clarification on statements made in the previous video regarding interchange pricing and downgrades when a transaction fails the AVS. If the account is structured as a MOTO (mail order telephone order) or e-commerce account, you will not...
by Jaron Rice | Nov 9, 2020 | Tips & Tricks
How is your processing account setup? That’s an important question. If you’re a card-not-present business – meaning you’re rarely in front of your customer running their card through a terminal, but keying in their information instead –...
by Jaron Rice | Nov 5, 2020 | Tips & Tricks
Here are 3 helpful tips to prevent financial losses because of chargebacks: 1. Document everything. Literally everything, including exclusions. 2. Keep good records, and have them readily available. 3. If you do issue a full or partial refund to resolve the...
by Jaron Rice | May 15, 2020 | Tips & Tricks
If you purchase a hardware and/or software that requires you to use a specific merchant services provider, you may find yourself stuck down the road after investing quite a bit to get up and running. Always make sure you can take your solution with you if you leave...
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